eXcellence

What the function actually does.

We understand the need of a client's deliverables, which churns in our machinery to evolve revamped process management, identify redundancies, develop and set standards for benchmarking KRAs and KPIs for the growth of our client.

01

Sales & CRM

Seamless RFQ conversion, from first enquiry through to a confirmed order.

  • Accurate proposals
  • End-to-end order management
  • Customer visibility of their own orders
  • Pre- and post-sales customer enquiries
02

Merchandising & Supply Chain

Reading customer demand and turning it into warehouse and purchase orders.

  • Merchandise portfolio management
  • Checkpoints for inventory cost and landed cost
03

Project Management

Milestone management across the life of a project.

  • Reports to stakeholders
  • Cost management
  • Customer satisfaction
  • Process flow management
04

Finance & Accounting

Accurate data compilation and recording, with every figure traceable.

  • Periodical reports
  • AR and AP
  • Customer follow-ups
  • Audit trail and support

Technology

We build the tools we run on.